Privacy Policy
Broadtech Solution LLC is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect:
- When you visit our website, we may collect certain information about your device, including your IP address, browser type, and operating system.
- When you make a purchase, we may collect your name, email address, shipping address, payment information, and any other information necessary to process your order.
How We Use Your Information:
- We use the information we collect to process your orders, communicate with you about your orders, and provide customer support.
- We may also use your information to improve our website, personalize your experience, and send you promotional offers or marketing communications if you have opted to receive them.
Disclosure of Your Information:
- We may share your information with third-party service providers who help us fulfill orders, process payments, and provide customer support.
- We may also share your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of Broadtech Solution LLC, our customers, or others.
Security:
We take reasonable measures to protect the security of your personal information, including encryption of payment information and secure storage of data.
Your Choices:
- You may choose not to provide certain information, but this may limit your ability to use certain features of our website or make purchases.
- You can opt out of receiving promotional emails by following the instructions in the email or contacting us directly.
Updates to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page.
Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at. information@thebroadstreets.com | +1 (469) 999-7730
Refund Policy
We want you to be completely satisfied with your purchase. If you have any issues with your order, please contact our customer service team within 24 hours of receiving your order to request a refund or exchange.
Conditions for Refunds:
- Defective or damaged items: If you receive a defective or damaged item, please contact us immediately for a replacement we don’t issue refund
- Incorrect items: If you receive an incorrect item, we will gladly replace it with the correct item.
- Dissatisfaction: If you are not satisfied with your purchase for any reason, you may contact our customer service for another service or product offer, as we do not offer a refund. Please note that boxes and items must be returned in their original condition and packaging.
Timeframe for Refunds:
- Refund requests must be made within 6 hours of placing your order.
Refund Method:
- Refunds will be issued to the original payment method used for the purchase.
Return Shipping:
- Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Product Condition:
- Items cannot be returned in their original condition or packaging to be eligible for any refund.
Contact Information:
If you have any questions about our refund policy, please contact our customer service team at information@thebroadstreets.com | +1 (469) 999-7730
Terms of Service
These Terms of Service (“Terms”) govern your use of Broadtech Solution LLC website thebroadstreets.com and any products or services offered through the Site.
Acceptance of Terms
By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you may not use the Site.
Use of the Site
You may use the Site for lawful purposes only. You agree not to use the Site in any way that violates any applicable laws or regulations.
Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Broadtech Solution LLC or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without the express written permission of Broadtech Solution LLC.
Product Descriptions
We make every effort to ensure that product descriptions on the Site are accurate and up to date. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions.
Pricing
Prices for products on the Site are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice.
Payment
Payment for products purchased through the Site must be made through the payment methods provided on the Site. By providing payment information, you represent and warrant that you have the legal right to use the payment method.
Shipping
We will make every effort to ship products to you in a timely manner. However, we do not guarantee shipping times and are not responsible for any delays caused by shipping carriers or other factors beyond our control.
Returns and Refunds
Please refer to our Refund Policy for information about returns and refunds.
Limitation of Liability
To the fullest extent permitted by law, Broadtech Solution LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, or any products purchased through the Site.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Texas state and the United States of America without regard to its conflict of law principles.
Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the modified Terms.
Contact Us
If you have any questions about these Terms, please contact us at information@thebroadstreets.com